Who recognizes this scenario: A library IT unit full of silos, developers in different units duplicating effort, systems administrators out of the loop, little sharing of expertise? This IT culture suffered from artificial barriers that blocked effective communication and hindered project success.
Under pressure to adapt to a new Cloud strategy, the IT units were motivated to change. The newly formed PMO took pages from the Agile Scrum playbook to foster conversations and create outlets for shared communication and collaboration. With broader input into decision-making, developers and systems administrators now collaborate organically for improved project outcomes.