Natalie Milbrodt leads Queens Library’s Metadata Services division, responsible for the system’s cataloging and digitization efforts. In 2010, Milbrodt developed the Queens Memory program on behalf of Queens College, CUNY and Queens Library. Queens Memory collects oral histories, photographs and other mementos from residents at public events and exhibits them alongside selections from the library’s archives on the project’s website, QueensMemory.org. The program has won financial support from the Knight Foundation, the Institute of Museum and Library Services, the National Endowment for the Humanities, and others. The program was recognized in 2012 by the Association for Library Collections & Technical Services with an Outstanding Collaboration Citation, and in 2014 by the Archivists Round Table of Metropolitan New York with an Educational Use of Archives Award. Dozens of libraries and other cultural heritage organizations have hosted Queens Memory events where neighbors can come to share stories and mementos for inclusion in the Queens Memory digital archives.