Heather joined the UT Arlington Libraries in 2005 and has served in various leadership roles within the organization. She earned her MLIS at the University of North Texas. As the Director of Assessment, she is heavily involved in budget planning, data gathering, strategic planning and benchmarking activities. Prior to coming to UT Arlington, she has had a diverse career in academic libraries, retail distribution and the United States Army. Consistent themes in all of these roles have been leadership and the use of data to make decisions. Her professional interests include library leadership and management, data visualization and strategic planning.