Carolyn Ellis joined the UTSA Libraries in January 2012, providing her expertise in the areas of project management and user experience design. She now serves as the Libraries’ project manager on strategic projects and oversees the library’s project portfolio. She has over 15 years of experience in user-centered design, project management, change communications, and process improvement while working in libraries, information technology, and economic development organizations. Carolyn holds an M.L.S. from the University of Texas at Austin, and a B.A. from Trinity University.