As the Web Services Manager, Twila leads the Web Services unit in the development of all of the University of Oklahoma Libraries’ sites. She serves as the lead project manager for the unit, with a record for meeting deadlines. She is also the main developer, site builder, and client support specialist for the unit. This year she led the development and implementation of a comprehensive content strategy plan for the strategic management of all public-facing content. Twila has 10 years of web management experience implementing small and large scale projects from concept to deployment. She earned her Master’s Degree in Library and Information Science from the University of Oklahoma and her Master’s in Liberal Arts with an emphasis on Writing from the University of Denver. She has published in national magazines as well as peer reviewed journals.